ANNOUNCEMENT
If you are looking to contact our Regional Social Worker the phone number is currently unmonitored as we work to fill the vacant position. Please call (413)583-5600 ext. 1271 if you need assistance being connected to resources.
Resources in Hampden County
Hampden County consists of 23 cities and towns. Mill Towns Public Health works in Ludlow and Palmer which are in Hampden County.
Please see the left column, for a list of numerous social services categories in Hampden County. In each category, there are resources with the organizations name, phone number, and website.
Have a question or need more information? Please reach out to the Shared Services Social Worker, Ashley Jediny by phone at 413-750-8054 (call or text) or by email at ajediny@ludlow.ma.us or Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Domestic Violence Resources
| Organization | Phone/Email | Website |
|---|---|---|
| National Domestic Violence Hotline | 24/7 Hotline: 1 (800) 799-7233 Text “START” to 88788 | https://www.thehotline.org/ |
| SafeLink | 24/7 Hotline: (877) 785-2020 TTY: (877) 521-2601 | https://casamyrna.org/get-support/safelink/ |
| YWCA of Western Massachusetts | 24/7 Hotline: (413) 733-7100 (800) 796-8711 800-223-5001 (Spanish) | https://www.ywworks.org/ |
| Alianza | 24/7 Hotline: (413) 536-1628 | https://www.alianzadv.org/ |
| Behavioral Health Network (BHN) Domestic Violence Program | (413) 967-6241 | https://www.bhninc.org/dv |
| Palmer Domestic Violence Task Force | (413) 324-8585 PalmerDVTF@gmail.com | https://www.townofpalmer.com/domesticviolence https://www.facebook.com/PalmerDomesticViolenceTaskForce |
| StrongHearts Native Helpline | 1 (844) 762-8483 | https://strongheartshelpline.org/ |
Hampden County Sexual Violence Resources
| Organization | Phone/Email | Website |
|---|---|---|
| National Sexual Assault Hotline | 24/7 Hotline: (800) 656-4673 | https://rainn.org/resources |
| StrongHearts Native Helpline | 1 (844) 762-8483 | https://strongheartshelpline.org/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Family/Children Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Child At Risk Hotline | (800) 792-5200 | https://www.mass.gov/how-to/report-child-abuse-or-neglect |
| National Runaway Safeline | 1 (800) 786-2929 | https://www.1800runaway.org/ |
| Women, Infants & Children (WIC) Nutrition Program | (800) 942-1007 | https://www.mass.gov/orgs/women-infants-children-nutrition-program |
| MA Department of Children and Families | (617) 748-2000 | https://www.mass.gov/orgs/massachusetts-department-of-children-families |
| Parent Stress Line | 1 (800) 632-8188 | https://parentshelpingparents.org/stressline |
| Family Resource Centers | https://www.frcma.org/ | |
| Ware Family Resource Center | (413) 277-6601 | https://www.bhninc.org/frc |
| Grandparents Raising Grandchildren | (617) 748-2454 | https://www.massgrg.com/massgrg_2019/index.html |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Food Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Supplemental Nutrition Assistance Program (SNAP) | (877) 382-2363 | https://www.mass.gov/snap-benefits-formerly-food-stamps |
| Food Bank of Western Massachusetts | (413) 247-9738 | https://www.foodbankwma.org/ |
| Community Survival Center | (413) 543-3930 | https://communitysurvivalcenter.org/ |
| Ludlow Veterans Services Food Pantry | (413) 707-5050 | https://ludlowveterans.us/veterans-food-pantry |
| Palmer Food Share | (413) 283-3614 | https://www.facebook.com/PalmerFoodShare/ |
| United Way of Pioneer Valley | (413) 737-2691 | https://www.uwpv.org/ |
| Spoonfuls | (617) 390-4450 | https://spoonfuls.org/ |
Hampden County Health Insurance Resources
| Organization | Phone/Email | Website |
|---|---|---|
| MassHealth | (800) 841-2900 711 (TDD/TTY) | https://www.mass.gov/orgs/masshealth |
| Medicare | 1 (800) 633-4227 1 (877) 486-2048 (TTY) | https://www.medicare.gov/ |
| MA Health Connector | 1 (877) 623-6765 1 (877)623-7773 (TTY) | https://www.mahealthconnector.org/ |
| Prescription Advantage | 1 (800) 243-4636 | https://www.mass.gov/info-details/prescription-advantage |
| Serving the Health Insurance Needs of Everyone (SHINE) Program | 1 (800) 243-4636 SHINE@state.ma.us | https://www.mass.gov/info-details/serving-the-health-insurance-needs-of-everyone-shine-program |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County General Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Department of Transitional Assistance (DTA) | (877) 382-2363 | https://www.mass.gov/orgs/department-of-transitional-assistance |
| Mass 211 | 211 or (877) 211-6277 | https://mass211.org/ |
| 413Cares | lhomstead@publichealthwm.org | https://www.413cares.org/ |
| Tapestry Health | (413) 586-2016 | https://www.tapestryhealth.org/ |
| MassHire Career Center | Holyoke Office: (413) 532-4900 Springfield Office: (413) 858-2800 | https://www.mass.gov/masshire-career-centers-for-jobseekers |
| Health & Social Services | https://www.mass.gov/topics/health-social-services | |
| MA Gambling Helpline | (800) 327-5050 (Call) Text “GAMB” to 800327 | https://gamblinghelplinema.org/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Grief Support Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Rick’s Place | (413) 279-2010 | https://ricksplacema.org/ |
| Comfort Zone Camp | (804) 377-3430 info@comfortzonecamp.org | https://comfortzonecamp.org/ |
| Alliance of Hope | (847) 868-3313 | https://allianceofhope.org/ |
| St. Elizabeth Catholic Parish | (413) 589-9203 | https://stelizabethludlow.org/bereavement-support-group |
| The Sun Will Rise Foundation | (781) 789-4604 | https://www.thesunwillrise.org/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Housing Resources
| Organization | Phone/Email | Website |
|---|---|---|
| MassHousing | (617) 854-1000 | https://www.masshousing.com/ |
| MA Housing Assistance | (617) 573-1100 | https://www.mass.gov/info-details/massachusetts-housing-assistance-emergency-and-long-term-help#-emergency-housing-payment-assistance- |
| Section 8 Housing Choice | (617) 573-1250 | https://www.mass.gov/how-to/apply-for-the-section-8-housing-choice-vouchers-program-hcvp |
| Wayfinders | (413) 233-1500 | https://www.wayfinders.org/ |
| Ludlow Housing Authority | (413) 589-7272 | http://www.ludlowhousing.com/Home.aspx |
| Palmer Housing Authority | (413) 283-9311 | http://www.palmerhousing.org/ |
| Housing Navigator Massachusetts | https://search.housingnavigatorma.org/ |
Hampden County Hoarding Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Executive Office of Health and Human Services- Hoarding | (617) 573-1600 | https://www.mass.gov/hoarding |
| International OCD Foundation | (617) 973-5801 | https://hoarding.iocdf.org/ |
| MassHousing | (617) 854-1000 | https://www.masshousing.com/en/programs-outreach/housing-stability/partnership-programs/hoarding |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Legal Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Community Legal Aid | (855) 252-5342 (508) 755-3260 TTY/TTD | https://communitylegal.org/ |
Hampden County Disability Resources
| Organization | Phone/Email | Website |
|---|---|---|
| MA Office on Disability | (617) 727-7440 (800) 322-2020 | https://www.mass.gov/orgs/massachusetts-office-on-disability |
| MA Commission for the Blind | (617) 727-5550 | https://www.mass.gov/orgs/massachusetts-commission-for-the-blind |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Senior Services Resources
| Organization | Phone/Email | Website |
|---|---|---|
| MA Elder Abuse | (800) 922-2275 | https://www.mass.gov/info-details/report-abuse-of-adults-aged-60 |
| Ludlow Senior Center | (413) 583-3564 | https://www.ludlow.ma.us/212/Council-on-AgingLudlow-Senior-Center |
| Palmer Senior Center | (413) 283-2670 | https://www.townofpalmer.com/coa |
| Alzheimer’s Association Helpline | (800) 272-3900 | https://www.alz.org/help-support/resources/helpline |
| Access Care Partners | (413) 538-9020 (800) 462-2301 (TF) (800) 875-0287 (TTY) | https://accesscarepartners.org/ |
| Greater Springfield Senior Services, Inc. | (413) 781-8800 1 (800) 649-3641 (413) 733-1335 (TTY) | https://www.gsssi.org/ |
| MA Senior Legal Helpline | (800) 342-5297 | https://www.mass.gov/legal-help-for-elders |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Substance Use Resources
Hampden County Mental Health Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Suicide & Crisis Lifeline | 988 (Call or Text) | https://988lifeline.org/ |
| Center for Human Develpment (CHD) Crisis Services | 1 (833) 243-8255 | https://chd.org/programs-services/mental-health-therapists-in-hampden-hampshire-and-franklin/gateway/ |
| MA Behavioral Health Help Line | (833) 773-2445 (Call or Text) | https://www.masshelpline.com/ |
| The Trevor Project Suicide Prevention & Crisis Intervention for LGBTQ+ Young People | 1 (866) 488-7386 (Call) 678-678 (Text) | https://www.thetrevorproject.org/ |
| National Alliance on Mental Illness (NAMI) | 1 (800) 950-6264 (Call) Text “Helpline” to 62640 | https://www.nami.org/ |
| MA Department of Mental Health (Western MA Area) | (413) 587-6200 | https://www.mass.gov/orgs/massachusetts-department-of-mental-health |
| The Jed Foundation | (212) 647-7544 | https://jedfoundation.org/ |
| National Institute of Mental Health | 1 (866) 615-6464 | https://www.nimh.nih.gov/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
| Organization | Phone/Email | Website |
|---|---|---|
| Learn to Cope | (508) 738-5148 | https://learn2cope.org/ |
| The Sun will Rise Foundation | (781) 789-4604 | https://www.thesunwillrise.org/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Utilities Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Home Energy Assistance (Fuel Assistance) | (877) 382-2363 | https://www.mass.gov/info-details/home-energy-assistance |
| Valley Opportunity Council | (413) 552-1554 | https://www.valleyopp.com/ |
| Massachusetts Association for Community Action (MASSCAP) | (617) 357-6086 | https://www.masscap.org/ |
Hampden County Transportation Resources
*PVTA will be FREE November 1, 2024-September 30, 2025, No Fares or Passes Needed to Ride*
| Organization | Phone/Email | Website |
|---|---|---|
| Pioneer Valley Transit Authority (PVTA) | Local: (413) 781-7882 Main: (877) 779-7882 | https://www.pvta.com/index.php |
| ADA Paratransit | (413) 732-6248 ext. 2237 | https://www.pvta.com/mobility.php |
| MassHealth PT-1 | (800) 841-2900 | https://www.mass.gov/how-to/request-transportation-for-a-member |
| Pioneer Valley Transit Authority (PVTA) Senior Van Service | (413) 739-7436 | https://www.pvta.com/seniors.php |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
Hampden County Veterans Resources
| Organization | Phone/Email | Website |
|---|---|---|
| Veterans Crisis Lifeline | CALL: 988, Press 1 TEXT: 838255 | https://www.veteranscrisisline.net/ |
| U.S. Department of Veterans Affairs | (800) 698-2411 TTY: 711 | https://www.va.gov/ |
| Ludlow Veterans Center | (413) 707-5050 | https://ludlowveterans.us/ |
| Palmer Veterans Center | (413) 283-2610 | https://www.townofpalmer.com/veteran |
| Building Bridges | (413) 834-7153 | https://buildingbridgesveterans.org/ |
| Veterans Employment and Training Services | 1 (866) 487-2365 | https://www.dol.gov/agencies/vets |
| Pioneer Valley Chapter of the American Red Cross | (413) 737-4306 | https://www.redcross.org/get-help/military-families/services-for-veterans.html |
| New England Center for Homeless Veterans | (617) 371-1800 | https://nechv.org/ |
Have a question or need more information? Please reach out to the Shared Services Social Worker, by phone at 413-750-8054 (call or text) or the Shared Services Coordinator, Erin McMurray by phone at 413-583-5600 ext. 1269 or by email at emcmurray@ludlow.ma.us
You must be logged in to post a comment.